Hosted SugarCRM VoIP Integration
The connector seamlessly integrates your VoIP phone system and SugarCRM, providing an unparalleled way to communicate with customers and business partners. The new joint solution enables customers to integrate the Hosted VoIP platform directly into any SugarCRM application, allowing users to access advanced voice features including click-to-dial, recorded-call logging and others.
Features & Benefits
- No PBX, no CRM server required – everything is hosted and managed in the network
- Screen pop on inbound and outbound calls based on calling line ID
- Information tracking direct from the application - all information auto-logged with the contact file
- Integrated call control gives users the ability to control desk phone from the web
- Click-to-dial on any contact or number in SugarCRM
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