Sugar Professional simplifies how your company organises and tracks people, companies and sales opportunities.

With a single system of truth, your team will be more productive and can focus on what really matters: creating and retaining customers.

Only £22.00/user/month*
Requires annual prepaid subscription

Download Professional Data Sheet Purchase Now

*subject to rate of exchange at time of proposal. Sugar Professional USD $420.00 per user per year.
CRM

Sales, Marketing and Customer Service Automation

  • Lead, opportunity, and account management
  • Campaign management, email marketing
  • Case management and incident tracking
  • Advanced dashboards
Mobile CRM

Mobile CRM

  • Sugar Mobile browser for access on any smartphone
  • Sugar Mobile for Android (native app)
  • Sugar Mobile for iPhone (native app)
  • Offline sync for Sugar Mobile is available as an a-la-carte option
Social CRM

Social CRM and Collaboration

  • Activity Streams
  • Cisco WebEx Meeting Center integration
  • Citrix Online GoToMeeting integration
  • Cloud Connectors to Facebook, Hoovers, Jigsaw, LinkedIn, Twitter, and Zoominfo
  • Gmail and Google Docs integration
  • InsideView integration
Support

Support from the SugarCRM Team

  • Unlimited online and email support
  • Automatic updates and upgrades
  • 8 hour response time SLA for technical problems during business hours
Advanced CRM Features

Advanced Features

  • Reporting
  • Sales forecasting
  • Quotes
  • Product catalog
  • Contracts
Global CRM

Global CRM

  • Out-of-the-box support for 22 languages
  • Multi-currency support
Administration

Administration

  • Access controls
  • Advanced security
  • Data quality controls
  • Sugar Studio for easy configuration
  • Sugar Logic and Module Builder for easy customisation
  • User, role, and team management
  • Workflow automation
Cloud Options

Cloud Deployment Options

  • Sugar On-demand:
    hosted in the SugarCRM cloud
  • Customer On-site:
    installed locally, behind your firewall
  • Partner On-demand:
    SugarCRM partner(EnableIT) host for you
  • Public Cloud:
    host in Amazon EC2, Rackspace or Microsoft Azure clouds
Sugar On-Demand

Sugar On-Demand Specifics

  • 99.5% availability SLA
  • 15GB of data storage
  • SugarCRM keeps daily backups of all customer data in the Sugar On-demand environment for internal backup and recovery planning purposes
  • Customers can request twice-monthly secure FTP downloads of their customer data