Sugar Enterprise is a full-featured CRM suite that combines industry-leading features with the most modern CRM platform architecture.

Sugar Enterprise allows large companies to collaborate across extended teams, publish and manage CRM functionality to customers and partners, and receive the administration and support services expected of mission-critical applications.

Only £37.50/user/month*
Requires annual prepaid subscription

Download Enterprise Data Sheet Purchase Now
*subject to rate of exchange at time of proposal. Sugar Enterprise USD $720.00 per user per year.
CRM

Sales, Marketing and Customer Service Automation

  • Lead, opportunity, and account management
  • Campaign management, email marketing
  • Case management and incident tracking
  • Advanced dashboards
Mobile CRM

Mobile CRM

  • Sugar Mobile browser for access on any smartphone
  • Sugar Mobile for Android (native app)
  • Sugar Mobile for iPhone (native app)
  • Offline sync for Sugar Mobile is available as an a-la-carte option
Enterprise-Class

Enterprise-Class Functionality

  • Customer Self-Service Portal
  • Advanced SQL reporting
  • Offline client synchronization
  • MySQL, DB2, Oracle 10g and 11g database compatibility
Social CRM

Social CRM and Collaboration

  • Activity Streams
  • Cisco WebEx Meeting Center integration
  • Citrix Online GoToMeeting integration
  • Cloud Connectors to Facebook, Hoovers, Jigsaw, LinkedIn, Twitter, and Zoominfo
  • Gmail and Google Docs integration
  • InsideView integration
Support

Support from the SugarCRM Team

  • Unlimited online and email support
  • Automatic updates and upgrades
  • 8 hour response time SLA for technical problems during business hours
Advanced CRM Features

Advanced Features

  • Reporting
  • Sales forecasting
  • Quotes
  • Product catalog
  • Contracts
Global CRM

Global CRM

  • Out-of-the-box support for 22 languages
  • Multi-currency support
Administration

Administration

  • Access controls
  • Advanced security
  • Data quality controls
  • Sugar Studio for easy configuration
  • Sugar Logic and Module Builder for easy customization
  • User, role, and team management
  • Workflow automation
Cloud Options

Cloud Deployment Options

  • Sugar On-demand:
    hosted in the SugarCRM cloud
  • Customer On-site:
    installed locally, behind your firewall
  • Partner On-demand:
    SugarCRM partner(EnableIT) host for you
  • Public Cloud:
    host in Amazon EC2, Rackspace or Microsoft Azure clouds
Sugar On-Demand

Sugar On-Demand Specifics

  • 99.5% availability SLA
  • 60GB of data storage
  • 2 sandboxes
  • SugarCRM keeps daily backups of all customer data in the Sugar On-Demand environment for internal backup and recovery planning purposes
  • Daily back-up of your customer data available via secure download from FTP server