An enterprise business ditching its old CRM system for another vendor is rarely dramatic news for the wider business world. But IBM’s decision to retire its Siebel system in favour of SugarCRM is noteworthy.

This was, after all, the largest Siebel implementation in the world – a 67,000-seat global implementation running sales, marketing and CRM, that pre-dated Oracle’s $5.8bn acquisition of Siebel in 2005.

Have you ever thought about the few basic though very important considerations businesses need to keep in mind while buying a Business management Software? The list is not exhaustive and hence it will all depend on particular requirements and situations of your business which should be considered before you invest in an application.

Learn how Sugar opens your CRM workforce to drive happier customers, happier employees, and a more successful business. Try Sugar for free! Take a Free Trial today: http://www.sugaruk.co.uk/freetrial

How does it affect your data?

Most firms are now using cloud computing in one format or another, but one area cloud customers aren’t closely monitoring is the impact of legislation on company data stored in the cloud. According to a V3 reader survey, 80 per cent of firms are unaware of data protection law changes and their effect on data stored outside of the EU.

The US has also rolled out its own law, the Patriot Act, which gives the government the right to access sensitive data, meaning an extra complexity for UK firms choosing US cloud partners.

This blog discusses how to create standard reports in SugarCRM using the built-in reports module. Use the Cross Module Reports module to view, create, and manage reports on Sugar modules.