
The 2011 Partner of the Year Award was granted to Opensymbol. Each year, the award is given to one SugarCRM partner. The criteria for the award is based on the company having more than one year of SugarCRM experience, as well as success in new customer acquisition and customer retention, consistent growth and active participation in SugarCRM’s sponsored events. The partner must also be in good standing and nominated by a regional vice president. W Systems, based in Ramsey, New Jersey received the Rookie of the Year Award. The company was selected because of their ability to engage quickly with SugarCRM and achieve major milestones since signing their agreement with SugarCRM in November 2011. Within 60 days of signing on with SugarCRM, W Systems secured more than 20 new customers and became a primary evangelist for SugarCRM by becoming the first partner to participate in a partner case study. The Top Performer Awards were given to 29 companies by region. Each company achieved growth from 2010 to 2011 and secured at least $20,000 in new customer subscriptions with SugarCRM. In North America, the winners were: Profiling Solutions, Cynergy Solutions, OA Solutions, ATCORE Systems, ApexTwo, Faye Business Systems Group, Technology Advisors, Inc., Concentrix, Highland Solutions, and Plus Consulting. In EMEA, the winners were: Smile Open Source Solutions Group, Corenet, Hubstone, OpenSymbol, Captivea, CS2, Ysance, Dupaco, and dotBase. In Latin America, the winners were: DISYTEL openConsulting, Palmtree Consulting, QuanticVision, and GrowIT. In Australia and New Zealand, the winners were: Innovent, CRM Online, and CRMLogic. In Asia, the winners were: Bhea Technologies Pte Ltd., CRMWorks Asia, and Signify. The Most Valuable Partner Awards were granted to 10 companies by region. Partners were nominated by a Regional Vice President based on their significant customer acquisition year over year and their ability to achieve customer retention of 80% or higher. In North America, the winners were: BrainSell, Epicom, ATCORE Systems, and Levementum. In EMEA the winners were: EnableIT Technologies, Insignio CRM, Synolia, and Jacobsons Direct Marketing. In Latin America, the winner was GrowIT. In Australia and New Zealand, the winner was InsightfulCRM. In Asia, the winner was BHEA Technologies Pte Ltd.. "We are thrilled to see a record number of top performers awarded and want to congratulate all our partners on their achievements,” said Jeff Campbell, Vice President of Worldwide Sales. “They have been diligent in 2011 to meet their business goals and deserve recognition for their accomplishments. We are looking forward to continued success in the channel in 2012." Special Recognition Awards were given to BrainSell, Epicom, Highland Solutions, InsightfulCRM, Insignio CRM, iZeno, Lampada Global Services, Levementum, OpenSymbol, Palmtree Consulting, REDK, and Synolia. Both iZeno and Epicom received multiple Partner of the Month Awards in 2011. Amanda Anderson of Epicom was the recipient of the Most Creative Marketer Award.


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